Privacy Policy

Introduction

Tangram Legal is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights with respect to your information.

For questions about your personal information or our privacy practices, please contact us at [email protected].

What Information We Collect

We collect personal information when you contact us, engage our services, or interact with our website:

• Contact details: Name, email address, phone number, business address
• Service information: Details about your business, the service you're seeking, and related context
• Communication records: Emails, messages, and notes from our communications with you
• Website analytics: Information about how you use our website (through cookies and analytics services)

We collect this information with your consent when you provide it directly, or through legitimate business purposes.

How We Use Your Information

We use your personal information for these purposes:

• Providing legal services and responding to inquiries
• Communicating with you about our services and engagement
• Fulfilling our professional and legal obligations
• Improving our website and service delivery
• Complying with legal requirements

We do not sell or share your personal information for marketing purposes without your explicit consent.

Data Protection and Security

We implement reasonable security measures to protect your information:

• Secure communication channels for sensitive information
• Limited access to personal information on a need-to-know basis
• Regular security reviews of our information systems
• Appropriate storage and disposal procedures

While we take reasonable precautions, no security system is impenetrable. We cannot guarantee absolute security.

Cookies and Website Technologies

Our website uses cookies to enhance your experience. For detailed information about cookie types and preferences, please see our Cookie Policy.

Your Rights

You have the following rights regarding your personal information:

• Right to access your personal information
• Right to request correction of inaccurate information
• Right to request erasure of your information in certain circumstances
• Right to withdraw your consent to data processing
• Right to lodge a complaint with the Privacy Commissioner for Personal Data

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Information related to client matters is retained according to legal and professional requirements. You may request deletion of certain information subject to legal retention requirements.

Third-Party Services

We may use third-party services to support our operations (such as email providers and website hosting). These providers are contractually obligated to protect your information and are not permitted to use it for their own purposes.

International Data Transfers

Your information is primarily stored and processed in Hong Kong. If we need to transfer information internationally, we ensure appropriate safeguards are in place.

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it.

Policy Changes

We may update this Privacy Policy from time to time. We will notify you of significant changes. Your continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions about our privacy practices or want to exercise your rights: