Terms & Conditions
Last Updated: January 2024 | Effective Date: January 1, 2024
1. Acceptance of Terms
By engaging with Tangram Legal for advisory services, you agree to be bound by these Terms & Conditions. If you do not accept these terms, please do not use our services. These terms apply to all clients, whether individuals or organizations.
2. Service Description
Tangram provides professional legal advisory services in Hong Kong, including:
- Licensing and permit advisory
- Partnership agreement preparation
- Consumer protection compliance advisory
All services are provided in compliance with Hong Kong law and professional standards.
3. Engagement Process
When you engage our services:
- We will confirm scope of work, timeline, and fees in writing
- You represent that you have authority to engage our services
- You agree to provide accurate information necessary for our advisory
- You understand we may need to request additional information during engagement
4. Fees and Payment
Our fees are stated at the time of engagement. Payment terms will be specified in your engagement letter. Payment is due according to the terms agreed upon. Late payments may result in suspension of services until payment is received.
Fees are typically fixed per service, as stated in our service descriptions.
5. Confidentiality
All information you provide is treated as confidential. We will not disclose your information to third parties without your consent, except:
- As required by law
- To government authorities when necessary for licensing applications
- To comply with professional obligations
- To our professional team members who need the information
6. Limitation of Liability
While we exercise professional care in providing our services, we cannot guarantee specific outcomes. Advice we provide is based on the information available and applicable law at the time of engagement.
In no event shall our liability exceed the fees paid for the service in question.
7. Disclaimer
Our services are provided "as is." We do not represent or warrant that:
- Services will achieve specific results
- All regulatory requirements are covered (regulatory requirements may change)
- Advice will prevent legal disputes or enforcement action
- Information provided by third parties is accurate
8. Your Responsibilities
You agree to:
- Provide accurate and complete information
- Inform us of any changes that may affect our advice
- Make your own independent assessment of the advice provided
- Follow all legal and regulatory requirements
- Not use our advice for illegal or inappropriate purposes
9. Termination of Services
Either party may terminate an engagement by providing written notice. Upon termination:
- You remain responsible for payment for work completed
- We will provide reasonable transition assistance
- All confidential information remains confidential
10. Dispute Resolution
Any disputes arising from our services shall be governed by Hong Kong law. We encourage informal resolution discussions before pursuing formal dispute procedures. Any legal proceedings shall be brought in the courts of Hong Kong.
11. Entire Agreement
These Terms & Conditions, together with your engagement letter, constitute the entire agreement between you and Tangram regarding the services. Any amendments must be made in writing and signed by authorized representatives.
12. Changes to Terms
We may update these Terms & Conditions from time to time. Changes will be effective upon posting. Your continued engagement with us constitutes acceptance of updated terms.
13. Professional Standards
Tangram operates in compliance with Hong Kong Law Society professional standards and regulations. Our team members maintain professional liability insurance and adhere to professional conduct requirements.
14. Contact Information
For questions about these Terms & Conditions:
Email: [email protected]
Address: Room 3015, 30/F, AIA Central, 1 Connaught Road Central, Hong Kong
Phone: +852 3614 8253